Frequently Asked Questions

Starting at 500 THB/year, including SSD Storage, DirectAdmin Control Panel, free Let's Encrypt SSL, and automatic backups twice a month — ideal for websites, portfolios, landing pages, and small businesses.

All plans support WordPress. Install it in 1-Click via Softaculous — the system automatically creates the database and config files without any manual setup.

PHP 7.4, 8.2, and 8.3 are supported. You can switch versions instantly from DirectAdmin without contacting support.

Automatic backups run on the 1st and 15th of every month and are retained for a full year. You can request a restore via support ticket.

Yes, Let's Encrypt SSL is included free with all plans and auto-renews every 90 days. Paid SSL options are also available for E-Commerce sites requiring warranty coverage.

We use DirectAdmin, which lets you manage Email, Databases, Domains, FTP, and files easily from your web browser — no command line required.

VPS starts at 500 THB/month. Locations available: Thailand (TH) and Singapore (SG).— choose based on your target audience's location for lower latency.

A VPS is a private server with dedicated RAM and CPU — resources are not shared with other users. This makes it more stable, capable of handling more traffic, and fully customizable compared to Shared Hosting.

Yes, full Root Access is included on all VPS plans. You have complete control to install any software, configure the server, and manage it like your own machine.

Ubuntu, Debian, AlmaLinux, and Windows Server are available. You can select your OS at order time or reinstall it later.

We recommend at least 2 GB RAM and 2 CPU Cores for smooth WordPress performance with moderate traffic.

.com domains are 500 THB/year with renewals at the same price — no first-year promotional pricing that increases on renewal.

You need a company registration number (for companies/partnerships) or a Thai national ID number (for individuals).

Yes. Request an Auth Code from your current registrar and submit it to us. The transfer process typically takes 5–7 business days.

Yes, you can renew up to 9 years in advance. Automatic expiry reminders are sent so you never miss a renewal.

Paid SSL starts at 1,000 THB/year for a DV SSL from RapidSSL or GeoTrust, providing warranty coverage and high-trust CA branding.

Free SSL (Let's Encrypt) is great for blogs and general websites. Paid SSL comes with a warranty against financial losses, a recognized CA name, and is recommended for E-Commerce and businesses that need to build strong customer trust.

DV SSL certificates are typically issued within 15–60 minutes after domain ownership verification is completed.

A Wildcard SSL covers all subdomains of your main domain (e.g. *.yourdomain.com). One certificate protects shop.yourdomain.com, mail.yourdomain.com, and any other subdomain you create.

We accept bank transfer, credit/debit card, and PromptPay.

AsiaGB operates as a sole proprietor (individual taxpayer), so we do not issue VAT tax invoices. We do provide official receipts and supporting documents. Corporate customers can withhold 3% tax under Thai law (ภ.ง.ด.3) — just contact our team after payment.

Yes. Automatic reminders are sent 60, 30, and 7 days before expiry for all services — Hosting, VPS, Domain, and SSL.