
Today, a business inbox is not just full of annoying junk mail — it is the number-one channel for spreading viruses, malware, ransomware and financial fraud. Security reports worldwide consistently show that most attacks on organisations begin with a single email — one employee clicking the wrong link, or opening an attachment they shouldn't have.
The answer to this problem is an email filtering system (Email Spam Filtering) that screens out threats before email reaches your staff. This article introduces SpamExperts, the enterprise-grade email filtering platform AsiaGB uses — how it works, its three services, and how to get started.
Numbers worth knowing: SpamExperts has a spam detection rate of 99.93% with zero false positives (good email blocked by mistake) in real-world tests, and has earned multiple VBSpam+ Awards from Virus Bulletin.
Why Email Spam Is Still an Underrated Threat
Many organisations think "the mail server already has built-in filtering," so they never invest seriously in email filtering. But the damage from email that slips through is far worse than expected:
- Ransomware: An attachment that looks like an invoice or quotation, which once opened encrypts the entire organisation's files for ransom.
- Phishing: Fake web pages that trick staff into entering passwords, leading to hijacked accounts.
- Business Email Compromise (BEC): Fake email impersonating an executive or partner, instructing a transfer to the attacker's account — one of the most financially damaging attack types.
- Lost productivity: Staff waste time sorting junk mail from work email every single day.
And there is another overlooked angle — if a mailbox in your organisation is hijacked and used to send spam, your domain and IP end up on blacklists, so the whole company's email fails to reach its destination, immediately affecting customers and partners.
What Is SpamExperts
SpamExperts is an enterprise-grade email filtering platform built for hosting providers and organisations of all sizes. Its strength is combining machine learning with a team of experts averaging more than 10 years of experience. The system continuously learns and refines its accuracy from data across more than 1 million active domains worldwide.
The result is a system that detects spam with very high accuracy while almost never blocking good email by mistake — a balance ordinary filters struggle to achieve, because tuning a filter "too strict" tends to lose important email too.
AsiaGB's Email Spam Filtering is powered by this technology, split into 3 services you can use individually or together: Incoming Filter, Outgoing Filter and Email Archiving.
1. Incoming Email Filtering
The incoming filter is the first line of defence, inspecting every message sent to your domain before it reaches your staff's mailboxes.
What it does
- Blocks viruses, malware and spam at near 100% with real-time analysis and scanning.
- Detects phishing email and dangerous links before they reach staff.
- Holds suspicious email in quarantine so it can be reviewed later.
- Includes email continuity — when your primary mail server is down, incoming mail is safely queued and remains accessible via the web.
- Provides diverse reports that are easy to control and configure.
The Incoming Filter suits every organisation using its own domain email. It is the service AsiaGB recommends starting with first, because it protects the point where threats most commonly arrive.
2. Outgoing Email Filtering
Many people think email filtering only guards inbound mail, but filtering "outbound" email matters just as much. This service inspects the email sent out of your organisation so spam or malware does not leave.
Why filter outbound mail
- Blacklist prevention: If an account in your organisation is hijacked to send spam, the system detects and stops it before your IP/domain is blacklisted.
- Detects hijacked accounts: When abnormal sending behaviour appears, the system can lock that user instantly.
- Protects brand reputation: Prevents your domain from becoming a spam source in the eyes of other email providers.
- Includes reporting and data breach detection tools.
Getting blacklisted is hard to fix and takes a long time to be delisted. Meanwhile the whole organisation's email may not reach customers — an Outgoing Filter is protection before it is too late.
3. Email Archiving
The third service is email archiving. The system stores a copy of every message — both incoming and outgoing — in compressed and encrypted, secure storage.
Which organisations need it
- Organisations that must retain email for internal audits or legal compliance.
- Businesses that need to recover deleted or lost email.
- Organisations that need to support legal search (eDiscovery).
Storage starts at 10GB and expands in 10GB increments as needed. Email Archiving is an optional add-on, but it is valuable for organisations where email is business evidence.
How Email Filtering Works
Many worry that using an email filtering system is complicated or requires migrating the entire email setup — the truth is the opposite. SpamExperts works with your existing mail server of any kind. The steps are:
- Point the MX record to the filter: Change your domain's MX record to the email filtering server, so all incoming mail passes through this system first.
- Real-time analysis and scanning: SpamExperts inspects every message with machine learning to find spam, viruses, malware and phishing.
- Block threats, deliver good mail: Dangerous email is held in quarantine, while safe email is delivered to your existing mail server as normal.
- Manage via SpamPanel: Administrators and users open SpamPanel to view quarantined mail, release the messages they want and check reports any time.
Because the system works at the MX record level, you don't need to change your email software, don't need to migrate mailboxes, and staff use email exactly as before.
Why a Built-in Mail Server Spam Filter Isn't Enough
Ordinary mail servers ship with basic filters such as SpamAssassin, which help to a degree, but have limits compared with a dedicated platform like SpamExperts:
- Limited threat database: Built-in filters learn from a single server, while SpamExperts learns from over 1 million domains worldwide in real time.
- Threats already reached the server: Built-in filters work after email arrives at the server, while an external filter stops threats before they reach your server, reducing load and risk.
- No email continuity: If the server is down, email sent during that time may bounce, but an external filter queues it for you.
- No outbound filtering: Built-in filters usually don't protect against a hijacked account being used to send spam.
If you want to strengthen server-level filtering, you can also read how to configure SpamAssassin on DirectAdmin in the related articles below — but for organisations that want serious protection, a dedicated filtering platform is the more worthwhile answer.
Who SpamExperts Is For
- Organisations using their own domain email — need to filter spam before it reaches staff and protect their domain's reputation.
- Online stores and SMEs — take orders and contact customers by email, so they cannot miss important mail.
- Mail server administrators — want to cut spam load without changing their existing system.
- Organisations with retention rules — need Email Archiving for audits and eDiscovery.
- Teams hit by hijacked email — had accounts used to send spam, leaving their IP/domain blacklisted.
Comparing All 3 Services
| Service | Main role | Price |
|---|---|---|
| Incoming Filter | Filters inbound email, blocks viruses/spam | 98.23 ฿/month/domain |
| Outgoing Filter | Filters outbound email, prevents blacklisting | 98.23 ฿/month/domain |
| Email Archiving | Long-term email retention, eDiscovery support | 2,266.43 ฿/year/domain |
The recommendation is to use the Incoming + Outgoing filters together for full two-way email protection, and add Email Archiving if your organisation must retain email for compliance.
How to Get Started
Getting started with Email Spam Filtering is simpler than it sounds. Just choose the service you want, order for the number of domains, then update your domain's MX record to point to the filter — the system starts filtering email immediately, with the AsiaGB team ready to help through every step.
See the full service details, all package prices and complete features on the AsiaGB Email Spam Filtering service page.
Protect your business email with enterprise-grade filtering
Email Spam Filtering powered by SpamExperts — Incoming Filter, Outgoing Filter and Email Archiving, from just ฿98/month per domain.
View Email Spam Filtering →