How to Transfer Your Domain to AsiaGB: A Step-by-Step Guide

What Is a Domain Transfer?

A domain transfer is the process of moving your domain name from one registrar (the company where you registered it) to another. When you transfer a domain, the name itself stays exactly the same — your website, DNS settings, and email all continue to function normally, provided you keep the same DNS records. The transfer simply changes who manages your domain registration.

One important benefit: when a transfer completes, your domain's expiry date is automatically extended by one full year from the original expiry date. This means you effectively get a renewal bundled with the transfer at no extra cost.

When Should You Transfer Your Domain?

There are several common reasons why website owners decide to transfer their domain to a new registrar:

• Rising renewal costs — Some registrars offer a low first-year price but charge significantly more for renewals.
• Poor support or tools — You may want a more intuitive DNS management panel or better customer support.
• Consolidating services — Managing your domain, hosting, and SSL under one billing account is far more convenient.
• Better value — AsiaGB offers .com domains at 500 THB/year with free WHOIS Privacy and DNS Management included.

Step-by-Step: Transferring Your Domain to AsiaGB

Step 1: Get Your EPP Code (Authorization Code)

The EPP Code — also called the Auth Code or Transfer Authorization Code — is a secret key that proves you are the legitimate domain owner and authorizes the transfer. Log in to your current registrar's control panel and look for an option like "Get EPP Code," "Auth Code," or "Transfer Key." Many registrars will email it to the address on the domain's WHOIS record. Keep this code safe and ready.

Step 2: Unlock Your Domain

Most domains are locked by default to prevent accidental or unauthorized transfers. You need to disable this lock — typically called "Registrar Lock" or "Transfer Lock" — through your current registrar's domain management page. Set it to "Unlocked" or "Disabled." You may receive a confirmation email when this change takes effect.

Step 3: Submit the Transfer Request at AsiaGB

Log in to your account at billing.in.th or visit the domain section of our website. Choose "Transfer Domain," enter your domain name, and provide the EPP Code you obtained in Step 1. Complete the checkout process — the transfer fee includes one year of renewal, so there is nothing extra to pay later.

Step 4: Wait 5–7 Business Days

ICANN regulations require that domain transfers complete within a maximum of 5–7 business days. During this period, you may receive an email from your old registrar asking you to confirm or deny the transfer. Check your inbox and respond promptly to approve the transfer — this can speed up the process considerably.

Step 5: Confirm and Verify

Once the transfer is complete, AsiaGB will send you a confirmation email and your domain will appear in your control panel. Verify that your DNS records are correct and that your website and email are functioning normally. If anything needs adjusting, our support team is ready to help.

The Full Transfer Process at a Glance

To see the entire workflow in one place, here is the complete order of operations for transferring a domain to AsiaGB from start to finish. Follow each item in sequence to minimise mistakes and get your transfer approved as quickly as possible:

1. Unlock the domain (Domain Unlock) — In your old registrar's domain management page, switch the Registrar Lock from "Locked" to "Unlocked." This must always come first, because if the domain is still locked the system will reject the transfer request immediately.
2. Get the EPP Code / Authorization Code — Request the transfer authorization code from your old registrar's control panel, or have it emailed to the address on the WHOIS record. This code is the key that proves you are the rightful domain owner.
3. Temporarily disable WHOIS Privacy — If your domain uses WHOIS Privacy or ID Protection, turn it off temporarily before starting the transfer. Some transfer systems need to read the real owner email to send the confirmation link. Once the transfer completes, AsiaGB will re-enable WHOIS Privacy for free.
4. Start the transfer request at AsiaGB — Log in at billing.in.th, choose "Transfer Domain," enter the domain name and EPP Code, then pay the transfer fee — which already includes one year of renewal.
5. Confirm the email and await approval — Check the email registered in your WHOIS record. You may receive a message from your old registrar or the domain administrator asking you to approve the transfer. Approving it right away can speed up completion significantly.

Once all five steps are done, the system handles the transfer automatically. All you need to do is wait for it to complete and verify that your website and email still work as expected.

Eligibility Requirements Before You Can Transfer

Before starting a transfer, there are a few standard conditions that apply to every registrar worldwide. If your domain does not meet them, the system will not allow the transfer yet:

• 60 days must have passed since registration or the last transfer — ICANN rules require that a freshly registered domain, or one recently transferred from another registrar, wait a full 60 days before it can be transferred again. This rule prevents abnormal back-to-back transfers.
• The domain must not be expired or in Redemption status — A domain that has already expired or sits in the Redemption Period cannot be transferred. You must renew it back to active status first.
• It must be unlocked with a valid EPP Code — The domain must be in Unlocked status, and the EPP Code you enter must match the one issued by your old registrar and must not be expired.
• The WHOIS email must be reachable — Transfer confirmation links are usually sent to the registrant email listed in the WHOIS record.

Will You Lose the Domain or Its DNS After Transferring?

The most common worry is "will my site go down if I transfer the domain?" The answer is that transferring a domain does not cost you ownership of the domain, and it does not automatically delete your DNS records. The domain name stays yours exactly as before — only the registrar that manages the registration changes from your old provider to AsiaGB.

That said, there is one thing to watch: when a domain moves to a new registrar, the system may sometimes set the nameservers or DNS back to the new provider's defaults. For that reason, before transferring you should write down all of your existing DNS records (A, AAAA, CNAME, MX, TXT) so you can restore them in full if anything is reset. If you keep your existing nameservers (for example, those of a hosting provider you still use), your website and email will continue working with zero downtime.

In short: if you do not change your nameservers and you keep your DNS pointing the same way, the transfer is effectively "invisible" to visitors — your site and email keep running normally throughout the process.

How Long It Takes and What It Costs

In general, transferring an international domain (such as .com, .net, or .org) takes about 5–7 business days as set by ICANN. However, if you approve the transfer from the confirmation email right away, the process can finish much faster. Throughout this period your website keeps running normally — there is no need to take the site offline or pause service.

On the cost side, the key advantage of a transfer is that the transfer fee usually already includes one year of renewal. That means when the transfer succeeds, your domain's expiry is automatically extended by one year from the original expiry date — so you change provider and renew in a single step. The transfer cost for each domain extension is generally close to that extension's standard renewal price, with no hidden add-on fees. You can see the exact price for each extension on the AsiaGB domain page.

Transferring a .co.th Domain: Special Process

Thai country-code domains such as .co.th, .in.th, and .th are managed by THNIC (Thailand Network Information Centre) and follow a different transfer process from international domains like .com. These domains do not use the standard EPP Code system.

For .co.th transfers, you will need to contact AsiaGB support so our team can coordinate directly with THNIC on your behalf. You will need to provide identity verification documents and, in some cases, a letter of authorization. Our team will guide you through every step and handle the paperwork at no extra charge. We only submit the request — the outcome is not guaranteed until THNIC approves it.

Things to Check Before You Transfer

• Check the expiry date — If your domain expires soon, consider renewing it at your current registrar first, then transferring. A domain that expires mid-transfer can cause problems.
• WHOIS email must be accessible — Transfer confirmation emails are sent to the address in your domain's WHOIS record. Make sure you can receive email there.
• Do not change DNS during transfer — Wait until the transfer is fully complete before making any DNS changes.
• Back up your DNS settings — Write down your current DNS records so you can replicate them accurately in AsiaGB's control panel after the transfer.

Transfer Pricing

AsiaGB's transfer fee already includes one year of renewal, so you pay the same as the standard renewal price: .com at 500 THB, .co.th at 800 THB, and .in.th at 600 THB. There are no hidden transfer fees. Every domain transferred to AsiaGB immediately benefits from free DNS Management and free WHOIS Privacy.

Frequently Asked Questions About Domain Transfers

How long does a domain transfer take?

International domains like .com take roughly 5–7 business days under ICANN rules, but if you approve the transfer from the confirmation email immediately, it often finishes faster. Thai domains such as .co.th are processed through THNIC, and the AsiaGB team will help coordinate that for you.

Will my website go down when I transfer the domain?

No. As long as you keep your existing nameservers and DNS records, your website and email continue running with zero downtime. A transfer only changes who manages the registration — it does not directly alter how your DNS points. We recommend recording your DNS records before transferring as a safety net.

Why can't I transfer my domain? It says the transfer failed.

The most common causes are: the domain is still locked (not yet unlocked), an incorrect or expired EPP Code, the domain was registered or last transferred less than 60 days ago, or the domain has already expired. Check these conditions first; if you are still stuck, contact the AsiaGB team and we will investigate.

Do I get an extra year of registration after transferring?

Yes. Most international domain transfers include one year of renewal in the transfer fee. When the transfer completes, your domain's expiry is automatically extended by one year from the original expiry date — so you change provider and renew at the same time.